Shipping policy

Shipping Policy

Last Updated: July 22, 2026

At Clumble, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, holidays, or promotional events, processing times may take slightly longer.

Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).

Shipping Timeframes

Delivery times may vary depending on your location, shipping method, and carrier availability.

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 8–18 business days

  • United Kingdom: 7–15 business days

  • European Union: 8–18 business days

  • Other international destinations: 10–25 business days

Please note that these timeframes are estimates and do not include order processing time.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping options.

From time to time, Clumble may offer free shipping promotions or special shipping discounts. Any applicable offers will be displayed during checkout.

Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking number. You can use this information to monitor your package’s progress.

Please allow up to 7 business days after shipment for tracking information to become available.

Customs, Duties, and Taxes

For international orders, additional customs fees, import duties, or taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delivery Issues

Clumble is not responsible for delays caused by circumstances outside of our control, including but not limited to:

  • Carrier delays

  • Weather conditions

  • Customs processing

  • Incorrect or incomplete shipping information provided by the customer

  • Holidays or peak shipping periods

If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will assist you in locating your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an order is shipped to an incorrect address due to customer-provided information, Clumble cannot guarantee a replacement or refund.

Please contact us as soon as possible if you notice an error in your shipping details.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us:

Email: support@clumble.com

Thank you for choosing Clumble. We appreciate your trust and are dedicated to delivering your products safely and efficiently.