Privacy Policy

At Clumble, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely through trusted payment providers)

• IP address

• Browser and device information

• Shopping and browsing activity

• Order history

• Customer service communications

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional communications when permitted by law or with your consent

3. Cookies and Tracking Technologies

Clumble uses cookies and similar technologies to improve website performance and personalize your shopping experience.

Cookies help us:

• Remember your preferences

• Analyze website traffic

• Improve website functionality

• Measure advertising performance

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers, including:

• Payment processors

• Shipping carriers

• Fraud prevention services

• Marketing and email platforms

• Website hosting providers

• Analytics providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to maintain a secure environment, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders

• Provide customer support

• Meet legal, accounting, and tax obligations

• Resolve disputes

• Prevent fraudulent activity

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to data processing

• Withdraw previously given consent

• Request a copy of your personal data

To exercise any of these rights, please contact us.

8. Third-Party Websites

Our website may contain links to third-party websites.

Clumble is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before submitting personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If such information is identified, it will be removed promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately after publication on this page. Continued use of our website constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Clumble Customer Support

Email: contact@clumble.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)